A: Yes we do have a E-catalog. Don’t hesitate to contact us to ask us to send you one. But remember that FLORA is specialized in providing customized products. Another option is to visit us during one of our exhibition Shows.
2. Q: What guarantee do I have that assures me I will get my order from you since I have to pay in advance? What happens if the products you shipped are wrong or poorly made?
A: Trade assuarance can garantee your profit. After you receive the goods, then we can get the fund.
If we shipped wrong or made it poorly, the payment can be refunded.
3. Q: How can I get a tracking number of my order that has been shipped?
A: Whenever your order is shipped, a shipping advise will be sent to you the same day with all the information concerning this shipment as well as the tracking number.
4. Q: Why can’t stainless steel be plated?
A: As general rule, it is that only Brass, Copper, Iron, Zinc alloy can be plated in our facilities.
5. Q: Is it possible to have 2 plating on the same item (Gold Nickel plating is all right?)?
A: Yes, “double plating” can be done.
6. Q: You are factory or trading company?
A: We are factory direct sales.
7. Q: Can I get free sample?
A: Yes, we offer free existing mould sample for quality checking. Send inquiry to get FREE SAMPLE now!!!